Refund Policy

Refund Policy

We are happy to accept returns for full priced, unused items, as long as we are notified within 14 days of receipt. You then have a further 14 days to return the order to us. 

Visit our returns centre to apply for a return. This return step must be done within 14 days of order receipt.

1. Upon approval, you will receive detailed return instructions.

2. Please ensure your order is returned to us within 30 days of original order receipt. After this timeframe, we may not be able to accept the return. 

3. Garments must be in the original packaging. This must include original tags attached and to be placed back in the original biodegradable bag that corresponds to the returned item, so that our returns team can swiftly process and provide a refund. We are not able to accept returns for garments without their original packaging.

4. SALE ITEMS – All sale items are final sale and and non returnable and non exchangeable, accept for UK customers under the guidelines of UK law.  

Because we are unable to accept stained or odorous garments for return, we recommend trying your pieces without wearing perfume or deodorant (fresh out of the shower), as this can create unwanted stains that can void a return.

Once we receive your return, please allow up to 5 working days for us to issue a refund. Refunds will be issued for the cost of the goods, minus outward shipping costs. 

As a small business, we are not able to offer free return shipping on any order.